Service and Support

Machine Tool Service Support

Downtime is something no machine shop can afford. We understand that the machines you purchase from IMS need to be running efficiently long after the sale. Our factory trained experienced service engineers are there to support you.

Phone Support 7:00 am to 5:00 pm Monday – Friday: Call 630-250-8305

Additional Services

Since we are a full service machine tool dealer, IMS can provide turnkey solutions to run your parts. We will guide customers in deciding which machine tool will provide them with the most efficient and best machining solution. We can also provide workholding, tooling, training, programming solutions, automation systems and part run offs..

IMS stocks replacement parts for many of the machine tool lines they represent. Depending on your location, parts can be shipped next day or sometimes even delivered and installed the same day.

IMS can perform machine tool training at your facility on your equipment. We have the experience to train your operators in order to maximize your machine’s potential. Additionally we can also provide training in our Itasca showroom.

Current Job Openings

Sales Engineer – We are looking for self-motivated sales professionals that will take advantage of an excellent opportunity.

CNC Service Technician – We have an opening for an experienced CNC Service Technician or Swiss Turning Applications Engineer for Northern Illinois.

Fill out our contact form and Human Resources will contact you today.

Request For Scheduled Service